Supporting remote workers, maintaining company culture and leading by example were some of the challenges that confronted top executives during the COVID-19 crisis.
Distributors nationwide discuss the challenges, opportunities, trends and game-changing new practices that have rocked the electrical distribution industry as a result of the COVID-19 pandemic.
E-commerce professionals credit flexibility, robust self-service options and strong customer relationships with helping them to weather the COVID-19 crisis.
Marketing professionals share how they worked to maintain customer relationships, promote products and support customer needs in the new no-contact world introduced by COVID-19.
New remote working conditions and an inability to meet with clients face-to-face during the pandemic force distributor sales personnel to get creative.
Navigating changing safety guidelines and managing employees' concerns while maintaining the right inventory levels were among the challenges that purchasing and operations executives faced during the pandemic.